Privacy
Policy.
We are committed to protecting your personal health information with the highest standards of security and confidentiality.
Status
Last Updated: October 24, 2025
Have questions? Email us at hello@juan.sa
Information Collection
We collect information necessary to provide safe and effective home healthcare services. This includes personal identification (Name, ID), medical history, and contact details provided directly by you or your authorized family members.
How We Use Your Data
Your data is used strictly for medical assessment, creating care plans, and coordinating with our healthcare professionals. We may also use anonymized data to improve our service quality and training programs.
Data Security
We implement state-of-the-art encryption and access protocols. Only authorized medical staff involved in your direct care have access to your sensitive health records.
Information Sharing
We do not sell your personal data. Information is only shared with third-party medical facilities if explicitly required for your treatment (e.g., hospital transfers) or as required by Saudi law.